University Registrar

Role Summary

The University Registrar is responsible for leading, planning and overseeing the operations of all the Registrar’s functions (scheduling, graduation, registration & records, student services, process development, and student information systems) and providing leadership to the Registrar offices on both campuses while ensuring standardized operations. S/he ensures that all academic rules and regulations are strictly implemented and adhered to, and maintains the integrity and accuracy of all student records.

Main Duties & Responsibilities

• Serves as the primary custodian of academic records and guardian of student data integrity
• Provides leadership and direction in the planning, development, and implementation of policies and procedures related to student records, registration, and graduation
• Consults and coordinates with supervisors (VP SDEM and AVP Enrollment Management) to plan and implement short-term and long-term objectives
• Plans the academic calendar
• Oversees the registration process for all students, and ensures a smooth process
• Ensures that courses and final exams schedules and class enrollment are in line with standards
• Oversees the student information system (SIS) to optimize efficient data management, reporting, and analysis while ensuring data integrity
• Oversees and ensures graduation clearance process and the diploma issuance
• Plays a pivotal role in the preparation and the execution of the commencement ceremonies on both campuses
• Ensures that students are provided proper guidance and support in matters related to academic records, registration, and graduation in a timely and professional manner
• Ensures compliance with MEHE regulatory requirements. Serves on several standing Councils and Ad-Hoc Committees
• Develops analytical reports to support decision making
• Edits academic catalogue entries
• Provides feedback to academic units on new academic proposals
• Prepares annual budgets and tracks appropriate disbursement of funds
• Stays informed about emerging trends, quality assurance standards and best practices in registrar services. Periodically reviews current practices and leads enhancement plans aligned with latest technology
• Maintains affiliations or membership with professional bodies such as AACRAO
• Leads and supervises the Registrar Office staff, providing guidance, direction, and support as needed. Fosters a positive and inclusive work culture that promotes teamwork, accountability, and continuous improvement
• Conducts performance evaluations and provides constructive feedback to team members
• Performs other duties pertaining to this job as assigned

Minimum Required Qualifications

• Master’s degree with relevant specialization
• Minimum 12 years of experience in a senior administrative role within a university, ideally in registrar, admissions, enrollment management, or faculty with administrative duties, out of which, at least 8 years are in a managerial/supervisory role
• Strong knowledge of student information systems (e.g., Banner)
• Demonstrated understanding of academic policies, regulations, and compliance requirements
• Excellent interpersonal, communication, and customer service skills
• Ability to work collaboratively in a fast-paced environment and manage multiple priorities effectively
• Strong leadership skills
• Problem solving and critical thinking skills
• Excellent Oral & Written communication skills
• Integrity

Interested candidates should email their CVs with a letter of interest outlining the applicant’s relevant experience to recruitment@necg.com.lb, specifying the job title in the subject line. 

CVs should include the exact month and year while listing the candidate’s professional experience and educational background.

Closing date for accepting applications is Thursday, October 31, 2024.

No applications will be accepted after this date, and only shortlisted candidates will be notified.

The Lebanese American University is an Equal Opportunity Employer.