Residence Hall Handbook - Byblos Campus

Dear Students,

Welcome to the LAU Student Residence Hall. Whether you are a new or returning student, this handbook is designed to serve you as a comprehensive reference for living on-campus. Its goal is also to advise you of the policies and regulations that are required for communal living in LAU’s student residence.

Your decision to live on campus comes with a responsibility to abide by the university’s rules and, by signing your housing application, you have agreed to follow LAU’s Residence Rules and Regulations. These policies are designed to ensure a pleasant, safe, secure, and fair standard of living in your residential community for everyone. This goal can only be met with your cooperation.

Please remember that all of the residential publications should be read carefully and retained by you for reference throughout the year. Should you have any questions please feel free to ask your Residence Hall staff, and do not hesitate to inform us how our programs, services, and facilities can best serve you.

We wish you all a happy and productive year.

Contacts 

The Residence Halls have a Hall Supervisor and a team of Assistants who are responsible for the efficient operation of the halls that includes coordinating halls functions, providing advice to residents, and assigning discipline action when necessary. They also supervise the Resident Assistants and perform administrative duties.

Resident Assistants (RAs) are student employees who are responsible for facilitating and enhancing the well-being of the residents. Here is the list of key people: 

• Mrs. Suzy Saba
  Senior Residence Hall Manager
  Ext. 2501
   
• Ms. Amale Doumit
  Principal Residence Hall Supervisor
  Ext. 3601
   
• Mr. Hisham Assaf
  Lead Residence Hall  
  Ext. 2570
   
• Jad Abdallah, PhD 
  Dean of Students 
  Ext. 2428 

Useful Phone Numbers 

Contact Details of Key Offices on Campus

Policies & Procedures

Absence

Residents who plan to stay overnight outside of the residence must sign out at the security desk prior to leaving and sign back in when they return to the hall.

Residents are required to notify the hall supervisor of any outstay prior to leaving (unless it’s a weekend or a holiday)

Alcohol

Alcoholic beverages may not be stored or consumed on the premises of the Residence Hall at any time under any circumstance.

Candles/Incense

Candles and incense may not be stored or used on the premises of the Residence Hall at any time under any circumstance.

Communication

Residents are responsible for all information sent to their LAU email or posted as announcements on the e-boards.

Curfew Hours

The outer doors of the Residence Halls are open 24/7.

The following curfew hours are set in the Residence Halls, but whether residents follow them or not depends on their parents’ decision.

Any resident seeking to amend the set curfew must submit a Curfew Waiver Form. This form must be signed by the parent or legal guardian in person and submitted to the residence hall supervisor. 

All residents who do not have “Complete Freedom of Outstay” permission must observe the following procedure:

• Residents with “Partial Freedom” permission must sign their name at the security desk prior to 12 am (midnight), from Sunday-Thursday, except holidays.
• Residents with “No Outstay” permission must sign their name at the security desk EVERYDAY as follows:
  • From Sunday to Thursday prior to 12 am (midnight)
  • On Friday and Saturday prior to 2 am

Identification Card (ID)

Residents must carry their ID with “Dorm” overprint at all times - otherwise their access to the Residence Hall will be delayed - and show it at the Security desk to enter their Residence Hall.

Noise

Excessive shouting, loud disturbances, or the playing of music, musical instruments, or televisions at a loud volume is prohibited in the residence hall. Annoyances should be discussed with the person(s) causing the disturbance and/or the Residence Hall staff. If after reasonable warning a student persists in creating excessive noise, administrative action may be taken.

Pets

Pets or any other animals are not permitted in the Residence Hall at any time.

Quiet Hours

All residents must observe Quiet Hours between 11 pm and 8 am of the next day. At all times residents should be respectful of other residents by controlling their noise, and should be especially conscious of noise levels after quiet hours have begun. Residents with noise complaints are encouraged to contact the room with the noise violation requesting them to lower their noise. In case of non-cooperation, the resident with the complaint should contact a staff member to report the problem. During the final exam period, quiet hours must be observed 24/7.

Room Furnishings

Residents will be charged for any missing or damaged furniture at the end of their occupancy period. Removal of furniture, equipment, or fixtures in common areas and students’ rooms is forbidden. Putting nails or any other decoration on the walls of a room, including room doors, is prohibited.

Smoking

Smoking is not allowed on the premises of the Residence Hall. Violations should be reported to the Residence Hall staff, and violators will be subjected to disciplinary action.

Visitors

Visitation hours in the lounge are from 8 am until 12 midnight and in the rooms from 10 am until 10 pm. Guests are permitted to enter after signing in at the security desk, and they must also sign out before departure.

Residents are responsible for the behaviour of their guests, and must bear all consequences for any violation of the hall’s regulations by their guest.

Conflicts

In addition to upholding the residence policies and regulations, co-operative living is essential among residents. This begins with roommates, as they have immediate impact on a resident’s daily life. Should a resident find themselves in a conflict with their roommate or neighbour, it is recommended to first approach the individual to attempt an amicable compromise while bearing in mind that each resident has their own lifestyle and values. If a resident’s attempt to resolve the conflict fails, they should contact their Residence Hall Supervisor for assistance.

Keys

Keys are issued to residents during the check-in process. Residents should lock their door every time they leave the room. The university is not responsible for any loss or theft from a resident’s room.

Residents should report lost keys to the Residence Hall office immediately. A fee will be assessed to change the lock and make new keys each time a key is lost. It is a violation of university policy to duplicate any university-issued key.

Moving In Procedure

The Residence Hall opens two days before classes begin. Residents can check-in ONLY from 10 am to 10 pm unless they get special permission from the Residence Hall office ahead of time to arrive earlier or later than the designated dates/times.

Residents should check-in in person and must complete a room inventory form upon receiving the keys

Moving Out Procedure

It is important to follow proper move-out procedure:

• Make an appointment with the Residence Hall office for check out.
• Remove all personal belongings and return the room in its original condition (cleanliness and order).
• Accompany the Residence Hall staff during the room inspection. Any damage will be noted on the check-out form and charges will be deducted from the resident’s account.
• Return the keys.

In case these procedures are not followed, extra charges will be applied to the resident’s account.

At the end of the academic year, if a resident is returning to the Residence Hall as a resident for the upcoming academic year, they can store their belongings in the Residence Hall’s storage area. All belongings being stored here should be packed and labelled with the student’s name and contact information, after which they can be moved to the storage area.

If a resident is not a returning to the Residence Hall as a resident for the upcoming academic year, they must vacate within 24 hours of their last final exam. The Residence Hall is not responsible for any belongings left in rooms or storage areas past a resident’s move-out date. Items not removed on time will be removed and disposed of.

Room Changes

Residents who wish to make a room change should contact the Residence Hall Supervisor. Residents changing rooms must follow standard check-in and check-out procedures. Room changes are subject to availability and cannot be guaranteed.

Services 

Cafeteria

The campus cafeteria offers a diverse menu, and has the following hours of operation:

• Fall & Spring semesters 
  Mondays to Fridays | 8 am - 5 pm
• Summer semester
  Mondays to Fridays | 7:30 am - 3 pm

The cafeteria is closed during holidays.

There is a variety of shops and restaurants located near the campus which cater to the needs of residents.

Cleaning

The rooms are cleaned once a week and daily housekeeping service is provided to all common areas (except Sundays and holidays).

Residents are expected to keep their assigned room, corridors, kitchens and common areas reasonably neat and clean at all times. Dishes should be washed immediately and the area cleaned up. Failure to meet the basic cleanliness standards will result in disciplinary action and/or assessment of cleaning fees.

Communication

Residents are responsible for all information sent through LAU email or posted as announcements on the E-boards.

Computers and Internet

Free internet access is available in the residence halls.

• To use the WiFi/wireless, residents must connect to LAU_ Students
• For both Wifi & Desktop computers access, residents must use their LAU email username and password (LAU email address without @lau.edu.lb).

Should students have any further questions they should contact the Residence Hall office.

Illness and Injury

Any medical emergency must be directed immediately to any Residence Hall staff member.

Kitchen

The common kitchens are equipped with stoves, ovens, refrigerators, microwave ovens and irons.

Residents using the kitchens are responsible for ensuring that it is left clean and tidy.

Laundry Facilities

Free laundry service is provided in the Residence Halls. 

Proper handling of this service ensures its continuity. Residents who want to make use of this service, must respect the laundry schedule and procedure. As a community concerned with saving energy and water resources, residents are required to use the machines responsibly mainly not to use them to wash few items only. Residents who abuse this service will be denied access to the laundry facility in addition to disciplinary action.

Lounge

The Residence Hall lounge opens 24 hours-a-day for residents only. The lounge is a mixed gender common area and is to be used for recreation and relaxation. The lounge is equipped with TVs, pool table, baby-foot, play station. Sleeping is not allowed in the lounge. Guests are allowed in the lounge from 8 am until 12 midnight, as long as they are signed in and out at the security desk.

Maintenance and Repairs

Residents should report any emergency maintenance problems (power cut-off, water flood…) or safety hazards immediately to the Residence Hall office by calling Ext. 2501. Other maintenance requests should be reported via the Maintenance Request Form available on the portal.

All maintenance and repairs must only be done through the University Operations and Maintenance Department. Attempting to fix a broken device or furniture is not permitted.

The Residence Hall will be closed for maintenance and rooms will be vacated during the yearly maintenance period which begins at the end of the Summer semester and continues until the beginning of the Fall semester of the upcoming academic year.

Rooms

Rooms are nicely furnished with a bed, a pillow and a bed cover, a desk and chair, cupboards, a cash box, a fridge, TV, internet connection and a telephone. All rooms are air-conditioned. Students may bring their own personal belongings such as computers, dishes and cutlery. All rooms have private bathroom.

Study Room

The study room is open 24 hours-a-day for residents only and comprises a learning area, a workroom and a computer room equipped with drawing tables, couches, desks, chairs, whiteboards, and computers. The study room is a mixed gender common area and is to be used for studying solo or in group. Silence is required in the study room.

Telephone Service

Each room is provided with a telephone set with an individual four-digit room extension.

• To make an on-campus call, dial the four-digit LAU extension number.
• Callers can reach residents on their individual room extensions, by dialing +961 9 547254 (or any of the other university numbers) followed by the correct four-digit room extension number.

Television Service

LED TV sets are available in the lounges of the Residence Halls, rooms, and apartments. All TV sets are connected to the university cable television system.

Vending Machines

Vending machines for snacks, soft drinks and water are available in Dorm B.

Security 

CCTVs

All the common areas, which include Residence Halls hallways, lounges, common rooms, elevators and parkings are under CCTV surveillance.

Fire Extinguishers

Fire extinguishers are installed on each floor of the Residence Halls. If an extinguisher is maliciously discharged by a resident, a fee for refilling the extinguisher and for any required clean- up will be assessed and charged to the resident. Any required disciplinary action will be taken.

Room Entry and Inspection

Authorized university personnel may enter the residents’ rooms only upon the resident request to perform maintenance, housekeeping or IT functions.

University personnel will not enter a resident’s room without the resident’s consent unless there is reason to believe that a situation exists which may jeopardize the health, safety and welfare of the Residence Hall or that may cause damage to a room or its furnishings.

Safety Training

All new students MUST attend the safety training held at the beginning of each semester.

Security

The security staff is available 24-hours-a-day, 7-days-a-week including holidays and semester breaks, in order to provide a secure environment in the halls. Residents are required to keep their doors locked, secure their valuables under lock, keep the exit doors secured, and escort their guests at all times. The University shall not be liable for lost, stolen or damaged items of personal property, no matter how caused. Residents must report any unusual circumstances to the Residence Hall staff immediately.

FAQs

What is the university’s housing policy?

All LAU full time students are entitled to on-campus housing subject to availability. Students who wish to live on campus must apply as soon as the housing application is open. See Apply for more information about the application process and Housing fees for the cost of housing.

How are rooms assigned?

The residence halls administration is responsible for all room assignments. To the extent that it is possible, students’ preferences for roommate and room type are taken into consideration.

Available spaces are allocated to students based on following:

• Priority 1: Returning students
  They have priority in room assignments
• Priority 2: Transfer students
  After the returning students, transfer students are assigned.
• Priority 3: First-year students
  Eligibility for housing is determined on a first-come, first served basis.

Can I choose my roommate?

Yes, usually. If you and a friend wish to room together, you should both indicate this on your housing application. The residence halls administration will try to accommodate your preference. If you don’t have a roommate in mind, let the residence halls administration know about your interests and lifestyle so that they can select a suitable roommate.

Are the residence halls coed?

No! men and women residents are separated by wing or floor. Students can meet in the lounge.

When do the residence halls open and close for the semester?

The residence halls open two days before classes begin and close one day after finals.

What meal plan options are available?

There are no meal plans available in the halls. However, there is one main cafeteria on each campus that caters to different tastes through a diverse menu. You can also order delivery from the surrounding restaurants and snacks.

What is the difference between Standard and High Standard Rooms, Small and Large Apartments in Dorm B?

• Standard Room: A fully furnished (28 m2) bedroom maximum for two, with its own bathroom and balcony, housing 1 or 2 students sharing the floor kitchen (Common Room). It also contains a LED TV and a refrigerator.
• High Standard Room: A fully furnished (35 m2) bedroom maximum for two, with its own bathroom, housing 1 or 2 students sharing the floor kitchen (Common Room). It also contains an LED and a refrigerator.
• Small Apartment: A two-bedroom apartment (84m2) housing 2 to 4 students. Each apartment consists of two Standard rooms, with a shared living room and a fully equipped kitchenette.
• Large Apartment: A two-bedroom apartment (120m2) housing 2 to 4 students. Each apartment consists of two Standard rooms, sharing a large living/dining room and a fully equipped kitchenette. It also contains a washer/dryer.

What are the curfew hours?

The outer doors of the residence halls are open from 6:30 am until 12 am (midnight) daily, except for Friday and Saturday nights when the closing time is 2 am If you wish to be exempted from the curfew, you are required to submit a Curfew Waiver Form . This form must be signed by the parent or legal guardian in person and submitted to the residence hall supervisor.

How is security managed in the residence halls?

All the entrances of the residence halls are controlled 24 hours a day by security guards, and the common areas (hallways, lounges, common rooms, elevators, parking) are monitored by closed-circuit television (CCTV). A resident assistant is always on call in the hall. To avoid theft of your personal belongings, you should never leave the door of your room open or unlocked, even if you’re only stepping out briefly and always keep your valuables in a locked and secure place.

What can be done if I don’t like my room assignment?

You should know that while every effort will be made to reassign you to another space, we cannot guarantee re-assignment.

If roommates have differences, can room assignments be changed?

If you have difficulties with your roommate, you should first discuss the problem with him/her and attempt to reach an amicable compromise, keeping in mind that everyone has his/her own lifestyle and values. If the attempt to resolve the problem fails, ask the residence hall supervisor for assistance. If, ultimately, you find that you and your roommate are not compatible, efforts will be made to re-assign rooms.

How often are rooms cleaned?

The housekeeping ladies will clean your room once a week and the public areas on a daily basis (except Sundays and holidays). Nevertheless, you are expected to keep your room, corridors, kitchens, and common areas reasonably neat and clean at all times.

Where can I do my laundry?

Washers and dryers are available in the residence hall; you must provide your own cleaning supplies and respect the laundry schedule and procedure.

Am I allowed to keep my stuff over the summer?

You can store maximum 2 items in the residence hall storage area. All items placed in storage must be well packed and labeled.

Can I make phone calls from my room?

No, only internal calls can be made.

What to bring and what not to bring: